Automated Reply Management

MDS New England's ReplyServer for fax (Mailbox) is a convenient, cost-effective method of receiving high volumes of important business information without overwhelming your resources. Now you can avoid a bottleneck at your fax machine, eliminate busy signals, and open new and faster channels of electronic communication with customers and prospects.

MDS New England's Mailbox is ready to receive your electronic messages 24 hours a day, 7 days a week. Use it to receive replies to your fax broadcast. You can also increase your response rates and speed by publishing your toll-free fax number, which MDS New England will provide you with, on your brochures and websites. MDS, New England's Mailbox is ready to support your high volume fax response applications.

ReplyServer Benefits

Increase response rates and speed the receipt of responses from targeted marketing and sales campaigns.
Avoid the time, expense and burden of managing extra fax machines, telephone lines, and personnel to handle peak fax responses.
Eliminate fax busy signals for your customers and prospects when they send you valuable information.
Improve your responsiveness-customers appreciate the ease and convenience that an MDS New England Mailbox provides.

ReplyServer Features

Fax documents can be sent to your Mailbox by anyone using a fax machine or a PC with a fax modem.
The Mailbox "scheduler" allows you to define specific delivery "windows," or times to send responses to a fax machine, improving the efficiency of your fax resources and support personnel.

ReplyServer Convenience

A variety of methods of retrieving your Mailbox content gives you complete flexibility and convenience.
Deliver the contents of your Mailbox to an email address or distribution list to avoid delays in disseminating important correspondence.
Use software to download and store the contents of your Mailbox on your computer for processing, printing, or forwarding at your leisure.
Schedule delivery of mailbox contents to a fax machine at a time that doesn't overwhelm your resources or interfere with your other business.
Or have your mailbox contents delivered to you via printed output, CD-ROM, or magnetic tape.

ReplyServer Options

Our system is designed to handle responses to large broadcasts and publishing activities. The platform is intended for business usage and runs through all-digital fiber optical connections with guaranteed reliability for high-quality, high-volume imaging.