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How
does Ready-to-Meet work?
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How
many conference lines can I reserve?
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What
do I do if I need more lines than I originally reserved?
>
As
the host, what features are available to me on the conference?
>
During
my audioconference, can I get in touch with an operator? How?
Conference Security
>
How
do I prevent individuals from joining my conference?
>
How
do I know when someone has entered or exited my conference?
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Can
participants have a conference call without the host?
Q.
How does Ready-to-Meet work?
A. When
you sign up for this service, MDS New England provides you with
a permanent, toll-free dial in telephone number and two passcodes:
one for you (as the conference host) and the other for your conference
participants. When you want to have an audioconference, notify your
participants and provide them with the dial in telephone number
and participant passcode. At conference time, simply dial into your
conference. That's it! You can conduct a conference from any touch-tone
telephone.
Q.
How many conference lines can I reserve?
A. You
can reserve up to 40 conference lines. These conference lines are
available to you 24 hours a day, 7 days a week. You are never charged
for lines that you don't use.
Q.
What do I do if I need more lines than I originally reserved?
A. Simply
call the MDS Ready-to-Meet service team at 1-800-777-8964 and increase
the number of conference lines up to the maximum of 40 lines per
account.
Q.
As the host, what features are available to me on the conference?
A. Your
host passcode provides you with several unique meeting control options.
Following is a list of these telephone keypad commands:
*0 - Help (signals
an operator) - This feature is also available to conference participants
*5 - Lecture/unlecture the call (mutes every other line but the
host's)
*7 - Lock/unlock the call (once this function is enabled, no one
else may join the conference)
*8 - Voice Roster - plays back a list of all participants on the
call.
*9 - Number of participants on the call,
In addition,
as the host you also have the following dial out options available
to you:
*1 - To
access a line and dial tone to call out to an additional participant
*2 - Place the participant you called and yourself back into the
conference
*3 - To hang up the participant you called and place yourself back
into the conference.
Q.
During my audioconference, can I get in touch with an operator?
How?
A. Yes,
there is always an operator available by pressing * 0 on your telephone
keypad. The operator answers your request by pulling you out of
conference and speaking to you one-on-one. You will then be returned
to your conference.
Conference
Security
Q.
How do I prevent individuals from joining my conference?
A. You
can "lock" your conference call and prevent additional
participants from joining your conference by pressing * 7 on your
telephone keypad. You will hear two beeps when the "Lock"
feature is enabled and three beeps when it's turned off. (When this
function is enabled, no one else may join the conference including
the conference operator.)
Q.
How do I know when someone has entered or exited my conference?
A. When
a participant joins your conference, you will hear a tone followed
by a voice recording of the participant's name. The same process
occurs when a participant exits the conference, you will hear a
tone followed by the name of the participant who has exited the
conference.
Q.
Can participants have a conference call without the host?
A. As
a security measure, all conference participants will hear music
until the host dials into the conference. In addition, when the
conference host hangs up, the conference is automatically disconnected.
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